“ASSD chatbot” is the conversational tool designed to help users to build and organize the desired itinerary and customize each trip.
The conversational agent created within the ASSD project is multilingual (Italian, English and Chinese) and designed to respond to two different use cases:
Add information: collection of information related to the user profile. In this case, the chatbot asks the user for the missing information to complete his profile, with a series of targeted questions.
Plan itinerary: collection of information necessary for the generation of a travel itinerary (when and for how long the user wants to travel, with whom he wants to travel, what are his favorite travel categories, what budget he is willing to spend, etc.).
The chatbot was designed by the partner CELI and then integrated by the other partners in the ASSD experimental prototype.
The chatbot is now also available on our project website.